Protecting your privacy is important to us. We make sure
that your privacy is protected any time you're using our services.
We do require certain pieces of personal information in order
to process your order. Below, you'll find an explanation of
what we collect, why we need it, and how we make sure that
your information is protected.
Information We Collect
In order to process orders for you, we require some personal information from you when you are ordering:
- name
- e-mail address
- mailing address (to ship the order to you or to the person(s) you choose)
- billing name and address (for verification purposes only)
- credit card number and expiration date
We are the primary shipper for all printer cartridges and
ink refill kits purchased at buythebestbuy.com. From time
to time we will drop ship out-of-stock items, but we never
forward any billing information. We use Internet Secure for
all credit card processing. Internet Secure will not use your
information for any purpose other than processing your order.
Only InternetSecure receives credit card information; it is
not stored on any of our servers.
We may occasionally request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and mailing address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of our service.
How we Protect Your Information
We use industry best practices to protect your information
and your privacy. When your password or credit card number
are requested on the site, we use SSL to present secure pages
to protect that information. We also guarantee that every
order you make is 100% safe and secure. This means that we
will reimburse you for any fraudulent charges that are not
covered by your bank and that result through no fault of your
own from purchases made at our Web site while using the secure
server.
You can tell if you are using a secure server by looking at the bottom of your browser window. In Netscape Navigator or Internet Explorer, you will see a lock icon. When the symbol is unbroken or the padlock appears to be in its closed state, the page is encrypted and therefore secure. If you wish to take advantage of the latest encryption standards, be sure you have the latest version of the browser you're using. You can download the latest version from the Netscape or Microsoft Web sites.
E-Mail Notification of New Features and Special Offers
We will notify you about new features and services on our
Web site ONLY if you request to receive this information when
you register. You may subscribe or unsubscribe to this notification
service at any time. We do not share your email address with
any other party..
Sharing Your Information With Third Parties
At no time will we share your e-mail address with third parties.
Cookies
Cookies are pieces of information that your browser receives from Web sites and stores on your computer's hard drive. Information in cookies includes preferences you select while visiting a particular Web site. For example, by storing cookies on your hard drive, you'll return to a specific Web site with the same settings you used on a previous visit.
We never save information such as your password or your credit card number on cookies. We do require cookies in order to manage and protect your session, and if you choose, to store your e-mail address (so you don't have to type it in every time you log in). If you have cookies turned off, you will not be able to access the this service.
Log Files
Our servers store IP addresses for all connections to the service. This data is analyzed in the aggregate for administration purposes and is not linked to your personal account. Occasionally, we may use the IP logs to gather information that might help Customer Support respond to an inquiry by you about your account, but will not do so without an initial action by you.
Legal Exceptions to the Rules
We will disclose customer information to proper law enforcement authorities even though you might have sent us an e-mail requesting that we don't share your information. This information may be necessary to identify, contact or bring legal action against anyone who may attempt to cause injury to another's rights or property.
Making General Information on Groups of Our Customers Available to Other Companies
We may share very general information about our customers as a whole group with advertisers, business partners, sponsors and other third parties. For example, we might say that a certain percentage of our customers live in California, while a different percentage live in New Jersey. We use this data to customize our service offerings and content based on your needs. This data is not personally identifiable.
Notification of Changes
If at some time our privacy policy changes, we will e-mail our users informaing them of the new privacy policy, and if applicable, provide users with a way to opt out of any changes to the way their personal information will be used.
Staying Current With Your Information and Our Policies
We will do our utmost to keep all your information up to date, and to guard your privacy by continuously evaluating the enforcement and nature of our policies.
Friendly & Knowledgible Staff
